Privacy Policy

At The Car Chick®, we take your privacy seriously—just like we take finding you the Perfect Car™ seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We’re all about making sure you get a smooth ride, so here’s the lowdown on how we handle your data.  By using our website and/or contacting us, you’re agreeing to this Privacy Policy. 

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Information We Collect

We may collect the following types of information to give you the best experience possible:

• Personal Information: When you get in touch with us, sign up for our newsletter, or book a consultation, we collect basic details like your name, email, and phone number. It's all for the purpose of making sure you get what you need, whether it's car advice, a podcast pitch, or just a friendly hello.

• Non-Personal Information: When you visit our site, we also automatically collect non-personal details, such as your IP address, browser type, and the pages you check out. We use this info to help us improve the website and keep it running smoother than a well-maintained engine.

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How We Use Your Information

We use collected data to provide our services and for marketing purposes.  Here’s how we use the information you give us:

• To answer your questions, provide services/support, and send updates.

• To send you updates, tips, and exclusive offers you’ve explicitly asked for (you can opt-out at any time).

• To improve the website and offer you a better experience, based on how you interact with us.

• To keep our engine running, analyzing site traffic and tweaking things to make the site easier to use.

• Your data is NOT shared with 3rd parties for promotional or marketing purposes.

 

SMS Messaging

By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Car Chick to help schedule and/or confirm a Car Chat, confirm receipt of a contract (if requested), to answer your questions and/or for general communications about your car deal.  We do NOT use SMS messaging for marketing purposes, as we find that too intrusive and a bit rude.  Consent is not a condition of purchase.  Message frequency varies, and message and data rates may apply. To opt out of SMS messages, reply STOP or UNSUBSCRIBE at any time.

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Cookies and Tracking Technologies

We use cookies and similar tech (yes, those little bits of data) to make your experience better. Whether it’s remembering your preferences or analyzing how you use the site, we’re using cookies to keep things running smoothly. You can manage cookie preferences in your browser, but keep in mind, some features might not work if you turn them off. Your choice!

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How We Protect Your Information

We take security seriously (we wouldn’t let you drive off in a car with a busted engine, so why let your info be at risk?). We implement reasonable measures to protect your data from unauthorized access, but, like with any online service, we can’t guarantee 100% security.  We're just doing our best to keep things safe.

 

Sharing Your Information

We never, ever sell your information to anyone for any reason!  Mobile opt-in and consent are never shared with anyone for any purpose.  We do not share your personal information with third parties except as absolutely necessary to provide our services.  For example, we only share your information with car dealers once we have a deal secured for you, so that they can prepare the required paperwork.  We may share information with law enforcement if required by a judicial warrant, or to protect our rights and property.

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Your Privacy Rights

We want you to have control over your data. Depending on where you're located, you may have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request details on the personal data we’ve collected about you.

If you're in California, you have rights under the California Consumer Privacy Act (CCPA), and if you’re in the EU, you have rights under GDPR. 

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Opt-Out Instructions

To opt out of email marketing, simply click the unsubscribe link in the email.  For SMS messages, reply STOP or UNSUBSCRIBE at any time.  For help, reply HELP or contact us via email, phone or via our contact page.

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Third-Party Links

We might link to other websites to provide you with the best resources. But keep in mind, we don’t control these sites. We’re not responsible for their privacy practices or content, so make sure to check out their privacy policies.

 

Children’s Privacy

We love teaching kids about cars, but this website isn’t for children under 13. If we find out we’ve accidentally collected data from someone under 13, we’ll remove it as soon as possible.

 

Changes to This Privacy Policy

We might change things up from time to time (just like how car models get refreshed every few years). Any updates will be posted here, so check back occasionally. We'll make sure the date at the top reflects the latest updates, so you’ll know.

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Governing Law and Jurisdiction

This Policy and your use of this site are governed by the laws of the State of South Carolina.  By using this website or our services, you consent to the exclusive jurisdiction of the state and federal courts located in York County, South Carolina for any claim or dispute arising from this Policy or the use of this Site.  You are responsible for compliance with all applicable laws.

 

Contact Us

If you have questions about your data or wish to exercise your rights, please contact us by email, phone or via our contact page.

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​Drive Safely!